To add resources to existing VPS's such as RAM, CPU, or storage, please open a ticket with the IST service provider directly:
Self-managed VPS:
cloud-ticket@berkeley.edu.
VPS with a IST Enterprise Windows Team SLA:
win-ticket@berkeley.edu.
VPS with a IST Enterprise Unix Team SLA:
unix-tickets@berkeley.edu.
For questions about using this estimator, or how to coordinate multiple components, please
contact
is-platform-help@lists.berkeley.edu
IST Services are often a combination of support from multiple internal IST units such as virtual, storage, database, and data center operations units.
A web application for example might include a database package and a web hosting package, and blade rental might include the blade charge and attached SAN storage, all of which will appear as
single or multiple line items on your billing statements depending on the service and selected options.
For assistance with billing please see
Help with Project & Flex Fields
for guidelines.